Shipping policy

Shipping Policy

Last Updated: August 21, 2026

Thank you for shopping with The Official Sho-Money Store. We are committed to providing reliable and timely delivery for all eligible physical products purchased through our store.

Shipping Destinations

We ship physical products throughout the United States and to 237 international countries and territories, where shipping services are available.

Please note that international delivery may be subject to customs requirements, duties, taxes, or other fees imposed by the destination country. These charges, if applicable, are the responsibility of the customer.

Processing and Delivery Times

Orders are generally processed and prepared for shipment within our normal fulfillment period.

Our estimated delivery time is 3–5 business days after an order has been processed and shipped. Delivery times may vary depending on the destination, carrier, weather, holidays, customs processing, and other circumstances outside our control.

For international orders, delivery may take longer due to customs clearance and local delivery procedures.

Shipping Cost

Standard shipping is $10.00 per order, unless otherwise stated at checkout.

Shipping costs and available shipping options will be displayed during the checkout process before an order is completed.

Shipping Carriers

We may use UPS or FedEx to ship physical products. The carrier selected for an order may depend on the destination, product, availability, and other fulfillment considerations.

Where tracking is available, customers will receive tracking information after their order has been shipped.

Digital Products

Digital products are delivered electronically and do not require physical shipping. Delivery instructions or access information will be provided through the email address or account information associated with the purchase.

Because digital products are not physically shipped, the shipping provisions in this policy generally do not apply to digital products.

Delayed, Lost, or Damaged Orders

We understand that shipping issues can occasionally occur.

If your physical order is damaged or significantly delayed, please contact us with your order information and details about the issue. We will review the situation and, where appropriate, issue a refund or accept a return in accordance with our return procedures.

Customers should contact us as soon as possible after discovering damage or a significant delivery issue so that we can investigate and work with the applicable shipping carrier.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information when placing an order. If an order is returned because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply to reship the order.

International Orders

International customers are responsible for ensuring that purchased products may legally be imported into their destination country.

International shipments may be delayed by customs or other government authorities. Any applicable customs duties, import taxes, or other destination-country fees are the responsibility of the customer unless otherwise stated at checkout.

Contact Us

If you have questions about your shipment, delivery status, or a damaged or delayed order, please contact The Official Sho-Money Store through the customer support contact information provided on our website.

We appreciate your business and thank you for choosing The Official Sho-Money Store.